Question 1

Do I have to pay for this service?

Accepted Answer

No, you don't. Service provided by Mutazaayid is free for parents as the agency commission is taken directly from the tutor's fees.
 
Example:
Mr. Muhammad has gotten a tutor for his son through our service. He has agreed to pay the tutor $200 monthly for four lessons per month.
 
He does not have to pay the tutor for his or her first two lessons.
 
Instead, upon completion of the first two lessons, he is required to transfer the agency the two lessons fees of $100 to Mutazaayid (50% of the first month). He is then required to pay the remaining $100 (50%) directly to the tutor on the 4th lesson.

The tutor's fees ($200) for 4 lessons per month in the consecutive months will be paid directly by him to the tutor.

Question 2

Do I need to send my child over for tuition?

Accepted Answer

No, not at all. By engaging in our service, our tutors come to you at the comfort of your home to tutor your child. No travelling is needed.

Question 3

How do I make payment?

Accepted Answer

Simply transfer the amount stated in the invoice that we have e-mailed you via ATM, FAST, iBanking or Paynow.

Question 4

I need to cancel/postpone my child's lesson. What should I do?

Accepted Answer

For cancellation within 24 hours from lesson commencement, you are required to inform both the agency and the tutor assigned to you. However, you are still required to pay one lesson's worth of fees directly to the agency within 3 days of cancellation. 50% of the amount will be paid to the tutor.
 
For postponement, please contact the tutor directly within 24 hours before lesson is scheduled to commence. No fees willl be charged.

Question 5

What subjects can your tutors teach?

Accepted Answer

Ukhrawi subjects:
Arabic
Nahu
Sirah
Tarbiyah
Tarbiyah Arabic
Quran
 
Hadith
Mustolah Hadith
Quran
Ulumul Quran
O-Level Arabic
 
Academic subjects:
English
Chinese
Malay
Tamil
Maths
Science
Geography
Social Studies
 
We will update this FAQ section should we have tutors capable of teaching other subjects not listed above.

Question 6

How do I give feedback to Mutazaayid?

Accepted Answer

You may simply e-mail us at admin@mutazaayid.com for any feedback. Mind giving us some good ones, inshaaAllah? ;)

MUTAZAAYID متزايد

In this world and the hereafter

TUTOR REQUEST FORM

Frequently asked questions